Agreement to Our Legal Terms

Last updated: December 30, 2025

These Legal Terms form a legally binding agreement between you ("you", "user") and Belgrade E-pass ("Company", "we", "us", "our") regarding your access to and use of our website, mobile applications, and related services (collectively, the "Services").

By accessing or using our Services, you confirm that you have read, understood, and agreed to be bound by these Legal Terms. If you do not agree with any part of these Legal Terms, you must immediately discontinue use of the Services.

We may update or modify these Legal Terms from time to time. Changes become effective upon posting. Continued use of the Services after any update means you accept the revised Legal Terms.

Table of Contents

  1. Our Services
  2. Intellectual Property Rights
  3. User Representations
  4. Purchases and Payment
  5. Refund and Cancellation Policy
  6. Prohibited Activities
  7. User Generated Content
  8. Review Guidelines
  9. Services Management
  10. Privacy Policy
  11. Term and Termination
  12. Modifications and Interruptions
  13. Governing Law
  14. Dispute Resolution
  15. Disclaimer
  16. Limitation of Liability
  17. Indemnification
  18. Electronic Communications
  19. Miscellaneous
  20. Contact Us

1. Our Services

Belgrade E-pass provides a digital sightseeing pass that enables access to selected attractions, museums, and experiences in Belgrade.

The Services are intended for personal, non-commercial use. If you access the Services from a jurisdiction where such use is prohibited, you do so at your own risk and are responsible for compliance with applicable laws.

The Services are not designed to comply with industry-specific regulations (for example, HIPAA, FISMA, or similar frameworks). You must not use the Services in a way that violates consumer protection, financial services, or data protection laws.

2. Intellectual Property Rights

Our intellectual property

All content available through the Services, including text, graphics, software, designs, databases, logos, trademarks, and audiovisual materials (collectively, "Content"), is owned by or licensed to Belgrade E-pass and protected by applicable intellectual property laws.

License to use

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services solely for your personal, non-commercial purposes.

You may not copy, reproduce, republish, upload, post, publicly display, translate, transmit, distribute, sell, license, or otherwise exploit any Content for any commercial purpose without our prior written consent.

3. User Representations

By using the Services, you represent and warrant that:

  • You have the legal capacity to enter into these Legal Terms.
  • You are at least 18 years old, or you use the Services with parental or guardian consent where required.
  • You will not use automated systems (bots, scripts, scrapers) to access the Services.
  • You will not use the Services for any unlawful or unauthorized purpose.
  • Your use of the Services will comply with all applicable laws and regulations.

Providing false, inaccurate, or incomplete information may result in suspension or termination of your access.

4. Purchases and Payment

We accept payments through approved payment methods, including major credit and debit cards and other methods displayed at checkout.

Prices may change at any time. By placing an order, you authorize us to charge your selected payment method for the full amount shown at checkout.

We reserve the right to refuse or cancel orders when we reasonably suspect fraud, abuse, or unauthorized resale.

5. Refund and Cancellation Policy

Refund eligibility is governed by our published Refund Policy. Please review it carefully before completing a purchase.

Unused or partially used passes may be subject to refund limitations, depending on the product type, activation status, and the specific rules shown during checkout.

6. Prohibited Activities

You agree not to:

  • Attempt to bypass, disable, or interfere with security features of the Services.
  • Scrape, harvest, or collect data from the Services without permission.
  • Misrepresent your identity, affiliation, or intent.
  • Upload or transmit malware, harmful code, or any disruptive content.
  • Use the Services to compete with Belgrade E-pass or to build a competing product using our Content.
  • Resell, redistribute, or commercially exploit the Services without written authorization.

Violations may result in immediate termination of access and other actions as permitted by law.

7. User Generated Content

The Services do not require you to submit or publish content. If you voluntarily send feedback, suggestions, or other communications to us, you agree we may use them without compensation and without restriction, subject to applicable law.

8. Review Guidelines

Where reviews are permitted, you agree that your reviews must be truthful, based on genuine experience, and free of offensive, misleading, or unlawful content.

We may accept, reject, or remove reviews at our discretion, and we do not guarantee that reviews will be published.

9. Services Management

We may monitor the Services to enforce these Legal Terms, maintain security, prevent abuse, and protect the integrity of our systems. We may restrict or remove content, disable features, or suspend access when reasonably necessary.

10. Privacy Policy

Your use of the Services is subject to our Privacy Policy, which explains how we collect, use, and protect personal data. By using the Services, you acknowledge and agree to our data practices as described in the Privacy Policy.

11. Term and Termination

These Legal Terms remain in effect while you use the Services. We may suspend or terminate access at any time, without notice, if you violate these Legal Terms or applicable laws, or if we reasonably believe your use creates risk for the Services.

12. Modifications and Interruptions

We may modify, suspend, or discontinue any part of the Services at any time. We do not guarantee that the Services will be available at all times, and we are not liable for interruptions or unavailability to the extent permitted by law.

13. Governing Law

These Legal Terms are governed by the laws of the jurisdiction under which Belgrade E-pass operates, without regard to conflict of law principles, unless mandatory consumer laws provide otherwise.

14. Dispute Resolution

We encourage you to contact us first to resolve any disputes informally. If a dispute cannot be resolved informally, it may be submitted to binding arbitration or the competent courts, depending on the applicable rules and mandatory consumer protections.

Where permitted by law, class actions and representative claims are not allowed.

15. Disclaimer

The Services are provided "as is" and "as available". We make no warranties of any kind, express or implied, regarding the accuracy, availability, reliability, or suitability of the Services for a particular purpose, to the extent permitted by law.

16. Limitation of Liability

To the fullest extent permitted by law, Belgrade E-pass shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Services.

17. Indemnification

You agree to indemnify and hold harmless Belgrade E-pass from claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of your misuse of the Services, violation of these Legal Terms, or infringement of any third-party rights.

18. Electronic Communications

By using the Services, you consent to receive communications electronically. You agree that electronic communications, agreements, and notices satisfy legal requirements that such communications be in writing, to the extent permitted by law.

19. Miscellaneous

These Legal Terms, together with any policies posted on the Services, constitute the entire agreement between you and Belgrade E-pass. If any provision is deemed unenforceable, the remaining provisions will remain in effect.

Our failure to enforce any right or provision does not waive that right or provision.

20. Contact Us

For questions, complaints, or legal inquiries, please contact:

Belgrade E-pass
Email: belgrade@belgradeepass.com
Website: https://belgradeepass.com